Course Title: Mastering the Perfect ChatGPT Prompts
Training Programme No: TBC
Date: TBC
Time: 9.00AM to 1.00PM / 2.00PM to 6.00PM
Duration: 0.5 day (4 hours)
Language: English
Delivery: Virtual
Requirements: Laptop,  Stable Internet connection

Introduction

This training program will equip trainees with techniques and strategies to craft precise, effective prompts for ChatGPT and other AI language models.
Trainees will also learn how to maximize output quality, improve specificity, and adapt prompts for different objectives, ensuring more productive and accurate AI interactions.

Learning Outcome

  • Understand the basics of prompt engineering and its importance for effective AI interactions.
  • Identify the core elements of an effective prompt, including specificity, clarity, structure, and role assignment.
  • Differentiate between various prompt types (informational, creative, conversational, instructional) and tailor prompts to achieve specific outcomes.
  • Utilize advanced prompting techniques, such as iterative prompting, setting constraints, and multi-turn dialogues, to enhance response quality.
  • Apply prompt crafting skills to real-world scenarios relevant to their job roles or industries.
  • Troubleshoot common prompt issues like ambiguity, complexity, and misaligned expectations to improve prompt accuracy.
  • Develop and refine prompts that yield clearer, more useful, and more consistent outputs from ChatGPT and similar AI models.
  • Gain confidence in using ChatGPT effectively for diverse applications, from content generation to customer service and problem-solving.


Target Audience

Content Creators and Marketers, Customer Service and Support Teams, Product Managers, Business Analysts and Data Scientists, Educators and Trainers, Human Resources and Talent Development, Sales Teams, Writers and Journalists, Developers and IT Professionals, Business Leaders and Executives


SBL KHAS /HRD CORP REGISTERED EMPLOYERS

  • Please apply HRD CORP grant through e-TRIS portal under SBL-KHAS scheme (Subject to Approval)
  • Please find our MyCoID: 200101012193 at e-TRIS portal.
  • Kindly email or WhatsApp us the grant approval at least 2 days prior to the training / webinar.)

Note: Upon training completion, please fill up form PSMB/SBL-Khas/JD/14 and return it to us immediately. The delay in returning the form will result in delay of the employer’s submission of claims.

Training Course Outline

Module 1: Welcome, Program Introduction & Ice Breaking

Module 2: Learning Outcomes
What to expect from this training

Module 3: Introduction to Prompt Engineering
● Brief introduction to ChatGPT and language models.
● Importance of prompt crafting for accurate AI output.
● Examples of good vs. poor prompts.
Demo: Display how different prompts affect responses

Module 4: Core Elements of Effective Prompts
● Specificity: Narrowing focus for precise answers.
● Clarity and context: Setting up clear instructions and relevant background.
● Structure and format: Using lists, bullet points, and other techniques.
● Role assignment: Positioning ChatGPT (e.g., “Act as a marketer”).
Group exercise: Trainees analyze and improve sample prompts

Module 5: Techniques for Different Types of Prompts
● Informational prompts: Getting detailed answers.
● Creative prompts: Encouraging storytelling, brainstorming, or ideation.
● Conversational prompts: Creating dialogues and interactions.
● Instructional prompts: Generating step-by-step guides.
Practice session: Small groups create sample prompts for different objectives and compare results

Module 6: Advanced Prompting Strategies
● Iterative prompting: Refining prompts to get better responses.
● Constraints and guidelines: Setting rules for tone, length, and style.
● Follow-up and multi-turn prompts: Building on previous AI responses.
Workshop: Trainees choose a complex topic and build a multi-turn prompt sequence to refine the output

Module 7: Addressing Challenges and Common Pitfalls
● Ambiguity and vagueness: Recognizing and fixing unclear prompts.
● Overly complex or overly simple prompts: Balancing detail for optimal output.
● Misaligned expectations: Setting realistic goals for AI responses.

Module 8: Q&A and Wrap-Up
● Review on learning outcomes, objectives of the training and recap key insights