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iPods have been criticized for their dolce and gabbana sunglasses short life-span and fragile hard drives. A 2005 survey conducted on the MacInTouch website found that the iPod line had an average failure rate of 13.7% (although they note that comments from respondents indicate that "the true iPod failure rate may be lower than it appears"). It concluded that some models were more durable than others.[86] In particular, failure rates for mother of the bride dresses iPods employing hard drives was usually above 20% while those with flash memory had a failure rate below 10%, indicating poor hard drive durability. In late 2005, many users complained that the surface of the first generation iPod Nano can become scratched easily, rendering the screen unusable.[87][88] A class action lawsuit was also filed.[89] Apple initially considered the issue a bathroom furniture minor defect, but later began shipping these iPods with protective sleeves.